Kili Bay Frequently Asked Questions
Q&A
Admission & Getting Here
Opening Hours: Monday–Sunday, 10:00 AM–5:00 PM.
Experiences & Activities
Price: NT$230 per set
Duration: Approx. 30 minutes
Sessions: Daily at 11:00 AM, 1:30 PM, and 3:00 PM
Booking: Advance reservations by phone or online are recommended
Note: Children under 12 may have one parent or guardian accompany them.
This hands-on workshop lets you make tapioca pearls from scratch, from mixing and kneading the dough to shaping the finished pearls.
Price: NT$320 per set
Duration: Approx. 30 minutes
Sessions: Weekends and holidays only, at 10:30 AM and 2:30 PM.
Individual admission tickets are not sold separately. Present an on-site purchase receipt of NT$200 or more to redeem one hour of admission for one child.
Opening Hours: Saturdays and Sundays, 10:00 AM–4:00 PM
Capacity: Maximum of 20 children per session
Age & Weight Requirements: Indoor area: ages 2–8 and under 40 kg; outdoor area: children aged 12 and under.
Dining & Group Services
Afternoon Tea: 2:00 PM–4:00 PM
Weekend & Holiday Dinner: 5:30 PM–8:30 PM (Reservations must be made at least one week in advance, with a 30% deposit.)
Children’s Pricing: Child rates apply to children between 100 and 120 cm in height.
Vegetarian Options: The buffet primarily offers lacto-ovo vegetarian dishes. A vegan set meal is also available to order on site.
Chinese Banquet: A minimum of 30 guests is required.
Tour Groups & Corporate Events: Please contact us through our official LINE account for availability and pricing.
Shopping, Returns & Exchanges
Promotion: Spend NT$1,000 or more and receive a complimentary mini bulb-shaped cup.
Returns & Exchanges: In-store purchases are not subject to the seven-day cooling-off period applicable to certain online transactions. Food products cannot be returned or exchanged after purchase unless the product is defective or otherwise required by applicable law.
Free Shipping: Free shipping is available on orders of NT$599 or more for convenience-store pickup, or NT$1,500 or more for home delivery.
Returns & Exchanges: Eligible online purchases are subject to a seven-day cooling-off period in accordance with applicable regulations. For returns not caused by a product defect, return shipping costs are the responsibility of the customer. If you receive a defective item, please take photos and email them to kilibay888@gmail.com so our customer service team can assist with your refund.